VAT refund service at MAN – Master Accountant Network supports businesses to make tax refunds quickly, accurately and at optimal cost. According to statistics of the General Department of Taxation in 2023, More than 16,800 VAT refund records has been resolved with total amount over 132,000 billion VND, showing a huge demand for tax refunds and requiring professional processes to ensure business interests.
With a team of experts knowledgeable in tax law and experience in handling a variety of documents, MAN accompanies businesses from preparing documents, declaring, to monitoring the processing progress at the tax authority. Using MAN's VAT refund service helps minimize legal risks, optimize capital flow, improve financial efficiency and ensure legal compliance.
Overview of VAT refund
In production and business activities, value added tax (VAT) VAT is always one of the taxes that directly affects the cash flow of a business. In many cases, businesses have to "bear" input VAT amounts of up to tens, even hundreds of billions of VND before being refunded. If the tax refund process is delayed or has errors, the business's cash flow will be interrupted, greatly affecting the business plan and competitiveness.
Therefore, understanding the concept, meaning and role of VAT refund is necessary for businesses to be more proactive in financial management and legal compliance. At the same time, this is also the basis for businesses to consider using professional VAT refund services to save resources and minimize risks.
What is VAT refund?
Value Added Tax (VAT) Refund is a legal procedure to refund to the enterprise the VAT paid but not the actual obligation. These are usually taxes arising when the enterprise purchases goods, services or invests for production and business, then exports or performs tax-exempt activities according to State regulations.
In other words, VAT refund is a way for the State to ensure fairness, avoid double taxation and encourage businesses to reinvest, especially export businesses.
However, the VAT refund procedure is not simple. The dossier must include contracts, invoices, payment documents, tax declarations, etc. Even a small mistake can cause the dossier to be returned, prolong the time, and even lead to inspection risks. Therefore, many businesses choose professional VAT refund services to ensure the process is carried out quickly, accurately, and safely.
Why do businesses need VAT refund services?
Businesses need VAT refund services because this procedure directly affects cash flow, capital efficiency and competitiveness. VAT refunds are regulated in Law on Value Added Tax No. 48/2024/QH15 and Circular No. 80/2021/TT-BTC, so the documents must fully comply with legal regulations. Professional services help to ensure accurate documents, quick processing, avoid capital seizure and reduce legal risks, especially important for export, international trade and large-scale manufacturing enterprises.
Below are important reasons why businesses need support from VAT refund services:
Avoid Capital Lockup – Keep Cash Flow Flowing
In many industries, especially export, the amount of tax refund can range from several billion to tens or even hundreds of billions of VND. If the documents are incorrect, it will take the business from 3 to 6 months, or even more than a year to be processed. During that time, the cash flow is "frozen", causing production and business plans to stagnate.
Using VAT refund service will help shorten time, limit errors, ensure businesses receive tax refunds soon to reinvest and maintain continuous production and business activities.
Minimize legal risks – Comply with state regulations
The tax system in Vietnam is constantly changing. Deduction conditions, tax rates, documentation requirements, etc. are all updated annually. For businesses that do not keep up, filing documents incorrectly is very easy. Even a small mistake, such as paying in cash instead of by bank transfer, can cause the entire application to be rejected.
In serious cases, businesses may not only be denied tax refunds but may also be subject to additional collection, late payment penalties, or inspections.
With MAN's VAT refund service, businesses will receive direct consultation and review of documents by a team of experienced experts, ensuring that documents fully comply with current regulations. This helps businesses feel secure and avoid unnecessary risks of being fined.
Save resources – Focus on core business activities
VAT refund is not just a matter of filling out a form, but also a complex process involving many steps: reviewing hundreds, even thousands of invoices; checking payment documents; comparing contracts; making detailed statements; and explaining to the tax authorities.
If done by themselves, businesses must arrange at least 2-3 specialized accounting staff, working continuously for many weeks, not to mention the opportunity cost when this team cannot focus on other financial activities.
Meanwhile, when using a professional VAT refund service, the entire process will be carried out by the consulting unit. The enterprise only needs to coordinate in providing documents, the rest will be handled in a package. This helps to save maximum human resources, while allowing the internal accounting team to focus on financial management activities, management reporting, or investment planning.
Ensuring absolute accuracy – Standard documents from the start
One of the reasons why tax refunds are delayed or returned is because of minor errors in documents, contracts or declarations.
When using MAN's VAT refund service, the business's documents are carefully reviewed according to a standard checklist, ensuring that no details are missed. Tax experts will also predict issues that the tax authorities may raise in order to prepare a plan of explanation. Thanks to that, the documents are approved faster, limiting the situation of multiple supplements.
Increase your competitive advantage – Turn tax refunds into financial advantages
Fast tax refunds mean businesses have more working capital to reinvest, expand production, sign new contracts or pay suppliers on time.
In a fiercely competitive environment, a business with a stable cash flow thanks to timely tax refunds will have an easier time negotiating with partners, reducing bank loan costs, and even taking advantage of business opportunities before competitors.
MAN VAT Refund Service – Master Accountant Network
As a reputable tax consulting unit with many years of experience, MAN - Master Accountant Network has accompanied hundreds of businesses in the tax refund process, from newly established small businesses to large-scale export corporations. With a complete VAT refund service, MAN provides a comprehensive solution, ensuring valid records, quick processing and cost optimization for customers.
VAT refund service categories at MAN
To optimize efficiency and ensure businesses receive VAT refunds quickly and in accordance with regulations, MAN – Master Accountant Network provides a comprehensive service package with specific items. Each item is built based on the practical needs of businesses and experience in handling hundreds of files from small to large.
| Service categories | Detailed content |
| Tax refund condition consulting | Analyze business activities, review invoices and documents to assess whether the business is eligible for a tax refund. |
| Review accounting records | Check details of input and output invoices, foreign trade contracts, payment documents, and financial reports to ensure compliance with legal regulations. |
| Prepare and file tax refunds | Draft and complete documents according to standard forms, and submit them directly to the tax authority on behalf of the business to save time and avoid errors. |
| Representative working with tax authorities | MAN experts directly explain, handle problems and respond to additional requests from tax authorities on behalf of businesses. |
| Track progress | Update the progress of file processing, timely feedback so that businesses can clearly understand the situation and proactively plan their finances. |
| Post-tax refund support | Consulting on new tax policies, guidance on accounting and declaration procedures to avoid errors in future tax refund periods. |
MAN's outstanding difference
Team of experienced experts: All consultants have over 10 years of experience in the field of tax and accounting, having successfully processed tax refund dossiers from several billion to hundreds of billions of VND.
- Multi-industry understanding: MAN has successfully supported many fields such as seafood export, textile, international trade, consumer goods manufacturing, logistics services.
- Commitment to transparency & cost optimization: Businesses are quoted clearly from the beginning, no hidden costs arise, and at the same time optimize documents to shorten tax refund time.
- Practical experience with tax authorities: MAN regularly works directly with tax authorities in Hanoi, Ho Chi Minh City and other provinces, ensuring that customer files are processed quickly and in accordance with regulations.
Thanks to the above advantages, VAT refund service at MAN - Master Accountant Network has become a trusted choice of hundreds of domestic and foreign enterprises, helping to quickly resolve tax procedures, optimize cash flow and minimize legal risks.
Procedure for using VAT refund service at MAN
To bring transparency, efficiency and maximum savings to businesses, MAN – Master Accountant Network implements VAT refund services in a closed process of 5 steps. Each step is strictly controlled by a team of experts to limit risks and ensure quick results.
Step 1: Receive information and initial documents
Enterprises provide MAN with relevant documents and records such as: purchase and sale invoices, foreign trade contracts, payment documents, financial reports, etc. MAN will synthesize data to have a comprehensive picture of the enterprise's tax situation.
Step 2: Review and evaluate validity
The team of experts analyzes each type of document in detail to determine whether the business is eligible for a tax refund or not. Any errors or omissions (if any) will be pointed out and additional instructions will be provided, ensuring the file is complete before submission.
Step 3: Prepare and standardize documents
MAN supports drafting, filing, and completing all tax refund documents according to the prescribed forms. Thanks to the standardized process, the documents are both legally guaranteed and minimize the risk of being requested for explanation or supplementation by the tax authority.
Step 4: Submit your application and track progress
MAN experts will represent the business to submit documents directly to the tax authority, and closely monitor the entire processing progress. All feedback, additional requests or questions from the tax authority will be received and resolved promptly by MAN, giving businesses peace of mind.
Step 5: Deliver results and post-tax refund consultation
Once a tax refund decision is made, MAN will deliver the results and a detailed report to the business. In addition, the consulting team also makes recommendations on new tax policies and guides businesses on the declaration process for the following periods, helping to limit the risk of recurrence.
Benefits of using professional VAT refund services
When choosing VAT refund service at MAN – Master Accountant Network, businesses are not only supported to process documents quickly and accurately, but also optimize cash flow, minimize legal risks and improve financial management capacity. Below are the outstanding benefits:
| Benefit | Detailed explanation | Evidence / Illustrative data |
| Faster Tax Refunds 30–40% | MAN has a standard process and a team of experts working directly with tax authorities, shortening processing time compared to businesses doing it themselves. | The average tax refund time is 1.5–3 months, while doing it yourself usually takes 3–6 months. |
| Minimize record errors | Documents are carefully checked: invoices, contracts, payment documents, financial reports... to ensure compliance with the law. | More than 90% of MAN's applications were approved by tax authorities in the first round, limiting additional requests. |
| Internal cost savings | No need to maintain a separate accounting and tax department to handle tax refund procedures, reducing personnel pressure. | Businesses save costs equivalent to 1-2 full-time administrative/accounting staff. |
| Update the latest tax policies | MAN regularly monitors and promptly advises on legal changes, helping businesses to be proactive and compliant. | Avoid the risk of being fined, having to pay back taxes or losing the right to a refund due to incorrect application of new regulations. |
| Increase financial management efficiency | When tax refunds are received on time, cash flows back in time for reinvestment, importing raw materials or expanding production. | Enterprises have tens of billions of dong in additional working capital each year, improving competitiveness. |
Practical example when businesses use VAT refund service at MAN
Not only in theory, the effectiveness of VAT refund service at MAN – Master Accountant Network has been proven through many practical cases. From large-scale FDI manufacturing enterprises to domestic trade and service enterprises, MAN helps customers shorten the time to process documents, optimize cash flow and minimize legal risks.
Below are some typical customer stories, clearly showing how MAN accompanies and brings practical value to businesses:
Customer story: FDI enterprises optimize cash flow thanks to timely VAT refund
Background and challenges:
Company B is an FDI enterprise manufacturing electronic components in Bac Ninh, with a scale of more than 2,000 employees and a revenue of about 2,000 billion VND/year. Due to importing a large volume of machinery and raw materials from Korea, the company often incurs input VAT of up to tens of billions of VND per period.
However, Company B's internal accounting team did not have much experience with international tax refund procedures, leading to missing transportation documents and errors in declaring input invoices. The tax authority repeatedly requested explanations, causing the tax refund process to last more than 4 months, seriously affecting cash flow and the plan to reinvest in the production line.
MAN's solution:
After receiving the application, MAN will implement:
- Review and standardize all import documents, foreign trade contracts, transportation documents and international payments.
- Provide quick training to the company's internal accounting team on proper reporting procedures.
- Company B's representative directly worked with the tax authority to explain outstanding issues.
Results achieved:
After only 60 days, Company B received a tax refund of nearly 35 billion VND, nearly 50% faster than the previous self-processing time. The tax refund helps the company reduce the pressure on working capital loans, saving financial costs of more than 1 billion VND/year. At the same time, the company maintains the factory expansion progress as planned, promptly meeting orders for partners in Korea.
Share from customers:
“We appreciate MAN’s professionalism – from standardizing documents to working directly with tax authorities. The quick tax refund has helped the company save costs and be more proactive in its production and business plans.”
Customer story: Service trading enterprise successfully processed VAT refund
Background and challenges:
Company C specializes in importing and distributing high-end consumer goods (cosmetics & functional foods) in Hanoi, with a distribution system of more than 200 agents nationwide. Every year, the company imports hundreds of containers, generating input VAT of about 15-20 billion VND.
During the tax refund process, the company encountered many difficulties because:
- Some foreign trade contracts and transport documents do not match information.
- Incorrect declaration of input invoices leads to incorrect data.
- The tax authority returned the file many times, prolonging the tax refund period for more than 5 months.
This caused Company C to "freeze" nearly 18 billion VND, directly affecting the plan to import new goods and causing great financial pressure when having to turn short-term capital.
MAN's solution:
Immediately after receiving, MAN's team of experts:
- Review and compare all invoices, foreign trade contracts, and payment documents.
- Standardize VAT declarations and re-establish tax refund dossiers according to regulations.
- Company representatives work directly with tax authorities to clarify problems.
- Provide guidance on document management and tax declaration for future periods to avoid repeating errors.
Results achieved:
After 50 days, Company C received a full tax refund of VND18 billion. This amount helped the company import 3 new shipments, maintain a stable supply for the distribution system and avoid losing market share to competitors. At the same time, the company saved more than VND700 million in interest expenses because it did not have to borrow additional working capital.
Share from customers:
“We feel really secure when cooperating with MAN. Not only does it help us process tax refund applications quickly, MAN also supports us in building a tighter document management process for the next declaration periods. This is a long-term value that few consulting units can bring.”
Conclude
VAT refund is not just an administrative procedure, but an important financial solution to help businesses maintain cash flow, reduce capital pressure and create competitive advantages. However, this process is often complicated, requiring complete documentation and strict compliance with legal regulations. Even a small mistake can cause the application to be returned, prolonging the time and causing legal risks.
That is why many businesses choose professional VAT refund services from MAN – Master Accountant NetworkWith a team of experienced experts, MAN helps businesses shorten processing time, ensure absolutely accurate records, and at the same time free up internal resources to focus on core production and business activities.
Contact information:
MAN – Master Accountant Network
- Address: No. 19A, Street 43, Tan Thuan Ward, Ho Chi Minh City
- Hotline: 0903 963 163 – 0903 428 622
- E-mail: man@man.net.vn
